Privacy Policy
Effective Date: September 9, 2025
Welcome to Crystal Creek Concrete. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information when you visit our website: www.crystalcreekconcrete.com.
Business Information:
Company Name: Crystal Creek Concrete
Email: [email protected]
1. Information We Collect
Personal Information: We may collect personal information such as your name, email address, phone number, and any other information you provide when you contact us, sign up for newsletters, or use our services.
Usage Information: We automatically collect information about your interaction with our Site, such as IP address, browser type, device information, pages visited, and time spent on pages.
Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing activities and enhance your user experience. You can manage cookie settings through your browser.
2. How We Use Your Information
To provide, maintain, and improve our services.
To communicate with you regarding our services, updates, and promotional offers.
To analyze and monitor usage and trends to improve your experience on our Site.
To comply with legal obligations and prevent fraudulent or illegal activities.
3. Sharing Your Information
We do not sell, rent, or share your personal information with third parties except as described in this Privacy Policy.We may share information with service providers who help us operate our business and provide our services (e.g., marketing and analytics partners).We may disclose information in response to legal requests, such as subpoenas or court orders, or to protect our rights, property, or safety.We do not share mobile information with third parties or affiliates for marketing or promotional purposes. However, we may share information with subcontractors who provide support services, such as customer service. Additionally, text messaging originator opt-in data and consent will not be shared with any third parties for any other purposes.
4. Data Security
We take reasonable measures to protect the information we collect from loss, theft, misuse, and unauthorized access or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure.
5. Your Choices
Opt-Out: You can opt out of receiving promotional communications from us by following the unsubscribe instructions in those communications.Cookies: You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent.
6. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or the content of those sites.
7. Children's Privacy
Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Site and updating the effective date.
9. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us: [email protected].
FAQs
What is the concrete installation process at Crystal Creek Concrete?
When we install concrete, we start by getting the site ready. This means clearing any debris, leveling the ground, and compacting it to make sure the foundation is solid. Next, we set up forms to shape the concrete and add reinforcements if needed for extra strength. Once that’s done, we pour high-quality concrete, making sure it’s even and the right thickness. We carefully smooth and finish the surface so it looks just the way you want. Then, we let the concrete cure properly, which helps it get strong and durable, giving you a result that lasts for years.
How does Crystal Creek Concrete ensure the quality of their work?
At Crystal Creek Concrete, quality is our priority. We use top-grade materials, expert craftsmanship, and rigorous quality control throughout every step—preparation, pouring, finishing, and curing. Our team follows the latest industry standards and best practices to ensure durability and longevity. To further guarantee your satisfaction, we stand behind our work with a 3-year warranty, providing you with lasting confidence in your investment.
Will I need a permit for my project?
Permit requirements vary based on your location and the type of project. Our team will evaluate your specific needs, determine if a permit is required, and guide you through the application process if necessary.
What are the company's values?
At Crystal Creek Concrete, we are committed to quality, integrity, and customer satisfaction. As a locally owned and family-operated company, we take pride in delivering high-quality concrete solutions with attention to detail. With over 17 years of experience, our skilled team ensures every project meets the highest standards. We use premium materials and guarantee that all work is done right the first time. Our dedication to excellence and reliability sets us apart as a trusted concrete contractor in Fort Wayne.
Can Crystal Creek Concrete handle both commercial and residential concrete projects?
Yes, we specialize in both residential and commercial concrete services, including driveways, patios, sidewalks, walkways, stamped, retaining walls, slabs and large-scale commercial installations. No matter the project size, we are committed to delivering durable and high-quality results.
Where does Crystal Creek Concrete operate?
As a trusted concrete contractor in Fort Wayne, we proudly serve communities across Northeast Indiana and Northwest Ohio. Our service areas include Allen, Whitley, Kosciusko, Wabash, Huntington, Wells, Adams, Van Wert, DeKalb, Noble, and Elkhart Counties, along with LaGrange, Angola, Paulding, Defiance, Hicksville, Bryan, and Montpelier.